Description
COVID SECURE OPERATING PROCEDURES
Lollipops Cafe is now operating a Table Booking system as part of our solution to operate in a Covid secure manner. We have reorganized our venue such that it now has 6 tables which can seat 4 people (to include a maximum of 2 children) and 6 tables which can seat 2 people (to include a maximum of 1 child). For a table of 6 people (to include a maximum of 3 children) please book a 4 seat plus a 2 seat and we will push the tables together. If you are 1 Adult with 3 children you will need to book a table of 4 and a table of 2. A baby is classed as a child for Covid capacity limits.
Every adult and every child needs an allocated seat so that we can control numbers. As a guide to regular customers, we are running at 40% capacity when compared with pre-Covid levels. If you would like to book one of our new pairs of sofas with coffee table, please select from the menu. Don’t worry if you are running late, your table will be reserved for you for the entire duration of your session.
Children’s food will be served at the Adult’s Table all at the same time on individual plates (ham/cheese/jam sandwiches on mix of white & brown bread, cheese & tomato pizza slices, sausage rolls, selection of crisps, seasonal fruit, cucumber & carrot sticks, followed by a selection of sweet treats), unlimited squash and water. The children’s meal can no longer be served on the low children’s party tables as this is not compliant with the new ‘Rule of Six’. A member of staff will approach each table at the start of the session to ask what food from the list their child would like for their meal.
To book a table, select the table size, add to basket, and then proceed to check out and enter any dietary requirements in the comments section on the booking form. There is no payment taken, but you will receive a confirmation email. You will be asked to provide your contact details as part of the booking process, which is a requirement for Covid secure track and trace. Please bring the confirmation email with you and show this upon entry.
We would be very grateful if parents and carers are able to help by leaving promptly at the end of the play session. Our team will clean the soft play frame, tables and toilets during the interval, with a focus on the busy areas. We will have mid play session cleaning on the frequently used surfaces and handles. We will rotate the loose play items so a fresh and clean set is ready for the start of each play session. There are four hand sanitizing stations – one at the entrance, one outside the toilets, one by the main play frame entrance and one by the non-walkers play area entrance. We also have a screen at the counter, and are a card only venue for payments. In line with the new regulations we are a table service only venue. Please wear masks when entering and leaving the building, when going to the toilet or if you have to enter the play frame for any reason, (unless you are mask exempt) normal soft play rules still apply to adults on the soft play frame. There is no requirement to wear a mask at your table, just like any other Cafe or Restaurant. If anyone in your group has any Covid symptoms, please do not come to Lollipops Cafe.